Return & Cancellation Policy
Return Policy
Your satisfaction is our top priority, which is why at Seaside Skin Care we offer a two week return policy on all product purchases in the form of store credit. Products must be returned to store location or shipped back and received before refund is issued. We want you to feel comfortable trying a new skincare regimen, and are always willing to help you find the best products for you. For unused prepaid procedure/treatment purchases, we are able to issue a refund in the form of store credit. Any free goods/products given in conjunction with unused services must be returned at time of refund or will be deducted from refund amount. Unfortunately we are not able to accept returns on Latisse, as this is a prescription product.
Warranty and Defective Products
If you are outside of our two week return period, and your product turns out to be defective we are here to help. One of our front desk staff will be happy to assist you with a manufacture replacement. The replacement terms vary from brand to brand, but let us help you communicate with the brand or research a replacement option.
Cancellation Policy
Although consultations are complimentary, a major credit card is required to reserve your appointment time and will be charged $50.00. This fee will be applied towards any treatments that you may choose to do at the time of your appointment. If you do not choose to do a treatment at your appointment, you will be refunded the entire fee. If for any reason, you are unable to keep your scheduled appointment and do not provide us a minimum of 24 hours notice, you will forfeit the entire fee and be required to pay an additional $50.00 should you choose to make a new appointment.