Return & Cancellation Policy
Return Policy
Your satisfaction is our top priority, which is why at Seaside Skin Care we offer a two week return policy on all product purchases in the form of store credit. Products must be returned to store location or shipped back and received before refund is issued. We want you to feel comfortable trying a new skincare regimen, and are always willing to help you find the best products for you. For unused prepaid procedure/treatment purchases, we are able to issue a refund in the form of store credit. Any free goods/products given in conjunction with unused services must be returned at time of refund or will be deducted from refund amount. Unfortunately we are not able to accept returns on Latisse, as this is a prescription product.
Warranty and Defective Products
If you are outside of our two week return period, and your product turns out to be defective we are here to help. One of our front desk staff will be happy to assist you with a manufacture replacement. The replacement terms vary from brand to brand, but let us help you communicate with the brand or research a replacement option.
Cancellation Policy
Kindly note that appointments canceled with less than 24 business hours’ notice or missed without notification will result in a $75 cancellation fee. A failure to attend a scheduled appointment without prior communication will be recorded as a “no-show” in your records. Repeated instances of “no-shows” will result in dismissal from our practice. Any booking fees will be forfeited accordingly. Thank you for your understanding and cooperation.